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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. What three types of vouchers can be configured in Loyalty Management?

A) Promo Code
B) Fixed Value
C) Gift Card
D) Product or Service
E) Discount Percentage

2. Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions.
What are two benefits a program gets by using Batch Management in this context?

A) Tracks the status and health of batch jobs
B) Load large volumes of external data coming from external systems
C) Process zip files full of Loyalty Transactions coming from point-of-sales systems
D) Process large volumes of transactions

3. Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

A) Loyalty membership merge
B) Loyalty member profile
C) Resetting tier points
D) Loyalty member enrollment

4. Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.

A) Contact, Member Rewards Tier, and Loyalty Member Tier and Campaign
B) Contact, Account, and Opportunity
C) Voucher Definition, products, and Loyalty Member Tier
D) Contact Loyalty Program Member, and Loyalty Member Tier

5. Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data spread across many Loyalty Management objects?

A) Quick Actions
B) Batch Management
C) Data Processing Engine
D) Decision Table

Solutions: