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Salesforce TVB-201 Exam Syllabus Topics:
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NEW QUESTION 79
AW Computing has six sales teams in a region. These teams always consists of the same account
manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same
customer?
- A. Enable account teams and show the users how to set up a default account team.
- B. Enable and configure standard opportunity teams with splits.
- C. Create a queue for each team and assign account ownership to the queue.
- D. Propose the users manually share all their accounts with their teammates.
Answer: A
NEW QUESTION 80
Ursa Major Solar wants to customize Activities (tasks and events). What are three types of customization that occur? Choose 3 answers
- A. Custom Fields
- B. Assignment Rules
- C. validation Rules
- D. Field Tracking
- E. Workflow Rules
Answer: A,C,E
NEW QUESTION 81
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
- A. Password complexity requirements
- B. Require use of Password Manager App
- C. Maximum invalid login attempts
- D. Prohibited password values
- E. Number of days until expiration
Answer: A,C,E
NEW QUESTION 82
Ursa Major is onboarding 15 new employees in three weeks. The administrator needs to create user records user records in Salesforce without activating them.
Which two methods allow the administrator to achieve this goal?
Choose 2 answers
- A. Click Add Multiple Users and ensure that Generate New Password and Notify user immediately are unchecked.
- B. Schedule a Time-Dependent Workflow to create users in three weeks.
- C. Create a .csv file ensuring that is Active = false, and use the data loader to insert.
- D. Create them with the user import Wizard and ensure that Active is unchecked.
Answer: A,C
NEW QUESTION 83
Ursa Major Solar's support team currently has a very high call volume. They want to decrease this volume by creating a sell-service community that will best published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives
Which two features should be used to fulfill this goal?
Choose 2 answers
- A. Chat
- B. Knowledge
- C. SoS
- D. Content
Answer: A,B
NEW QUESTION 84
Cloud Kicks has a customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers
- A. A user with the System Administrator profile.
- B. A user with the Manage Cases permission.
- C. A user with Read permission on the account.
- D. A user with a manager role above the agent.
Answer: A,B
NEW QUESTION 85
The administrator at Universal Containers is unable to see the user license option when creating new users today, despite creating new users with this license type earlier in the week.
What should the administrator consider first in order to diagnose the problem?
- A. Check on the remaining available Salesforce licenses under User Management Settings.
- B. Check on the remaining available Salesforce licenses under Company Information.
- C. Open a Salesforce Support Case.
- D. Verify that Salesforce is a valid license type for the User object.
Answer: B
NEW QUESTION 86
AW Computing (AWC) occasionally works with independent contractors, who the company
stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the
historical accuracy of the record.
What should AWC use to track Contacts?
- A. Use a partner community to track the Contacts.
- B. Enable Contacts to multiple Accounts.
- C. Create a new Contact record for each agency.
- D. Create a Junction object to track many-to-many relationship.
Answer: B
NEW QUESTION 87
An administrator needs to create a one-to-many relationship between two objects with
limited access to child records.
What type of field should the administrator use?
- A. Lookup field
- B. Roll-up summary
- C. Master-detail field
- D. Cross Object formula
Answer: C
NEW QUESTION 88
Under which three conditions should a validation rule be used to prevent invalid data?
Choose 3 answers
- A. When records are updated by a workflow rule
- B. When records are imported.
- C. When records are submitted using web -to -lead.
- D. When records are edited and saved by a user.
- E. When records are deleted by a user.
Answer: A,B,E
NEW QUESTION 89
The administrator has added the company IP address ranges to the network acess section,
What will happen when a user tries to log in from outside the company network?
- A. Login attempts using the API are denied.
- B. Login attempts by all users are denied.
- C. Users are redirected to the VPN.
- D. Users must enter a verification code.
Answer: D
NEW QUESTION 90
What are two considerations when activating and assigning Themes and Branding? Choose 2 answers
- A. Themes apply to both Lightning Experience and mobile.
- B. Only one Theme can be applied in an org at a time.
- C. Up to 300 custom Themes can be created per org.
- D. Each profile can be applied a different Theme.
Answer: B,C
NEW QUESTION 91
Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen
flow collect name, email and shoe preference.
which two things should the administrator do to display the screen flow?
Choose 2 answers
- A. Add the flow in the utility bar of the console
- B. Create a tab and add the screen flow to the page.
- C. use a flow element and add the screen flow to the record page.
- D. install an app from the AppExchange
Answer: B,C
NEW QUESTION 92
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the
Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
- A. Update the picklist value with a validation rule.
- B. Map the picklist field on the Lead to the Contact.
- C. Create a custom picklist field on Contact.
- D. Set the picklist field to be required on the Lead Object.
Answer: B,C
NEW QUESTION 93
The administrator at cloud kicks has been told that users are unable to add repeating tasks
in salesforce.
Which two solutions the administrator use to ensure users are able to do this?
Choose 2 Answers
- A. Disable shares Activities.
- B. Enable creation of Recurring Tasks in Activity Settings
- C. Add create Recurring series of Tasks field on Page Layouts
- D. Turn on Task Notifications service.
Answer: B,C
NEW QUESTION 94
Management at Cloud Kicks is requesting all records from a custom object that are more than 12 months old and have a status of new be deleted.
What should the administrator use to honor this request?
- A. Mass edit from lists
- B. Data Import Wizard
- C. Mass delete
- D. Data Loader
Answer: B
NEW QUESTION 95
Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers
- A. Communities
- B. Consultants
- C. Customers
- D. Components
Answer: B,D
NEW QUESTION 96
Ursa Major Solar needs to fulfill the following requirements:
* A custom object must be created to capture account survey data.
* Users need the ability to select an account from the survey record and view related surveys on the account record.
Which two actions can an administrator configure to meet these requirements' Choose 2 answers
- A. Create a lookup relationship field on the account object.
- B. Put the account related list on the survey page layout.
- C. Create a lookup relationship field on the survey object.
- D. Put the survey related list on the account page layout.
Answer: C,D
NEW QUESTION 97
A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator
to reset their password.
Which two options should the administrator consider when resetting the user's password?
Choose 2 answers
- A. Resetting the password will change the user's password policy.
- B. After resetting a password, the user may be required to activate their device to successfully log
- C. Single sign-on users can reset their own passwords using the forgot password link.
- D. Resetting a locked-out user's password automatically unlocks the user's account.
Answer: B,D
Explanation:
in to Salesforce.
NEW QUESTION 98
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
- A. Create an auto-response rule and a public group.
- B. Create a user-based sharing rule and an ad-hoc case team.
- C. Create a queue and a criteria-based sharing rule.
- D. Create a predefined case team and an assignment rule.
Answer: B
NEW QUESTION 99
AW Computing needs to capture a loss reason in a rich text field when an opportunity is closed lost.
- A. Configure a workflow rule to display an error if Loss Reason is blank.
- B. Create a validation rule to display an error if stage is closed lost and Loss Reason is blank.
- C. Select the required checkbox next to the Loss Reason field on the page layout.
- D. Check the required checkbox on the Loss Reason field in Object Manager.
- E. How should an administrator configure this requirement?
Answer: E
NEW QUESTION 100
AW Computing would like to improve its Case Lightning record page by including:
* A filtered component to display a message in bold font when a case is saved as acriticalrecord
type.
* A quick way to update the account status from the case layout.
Which two components should an administrator use to satisfy these requests?
Choose 2 Answers
- A. Record details
- B. Related List
- C. Related Record
- D. Rich text
Answer: B,D
NEW QUESTION 101
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
- A. Auto launched Flow
- B. Field Update
- C. Chatter Post
- D. Email Alert
Answer: B,D
NEW QUESTION 102
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