Get Prepared for Your CIS-HAM Exam With Actual 180 Questions [Q61-Q86]

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Get Prepared for Your CIS-HAM Exam With Actual 180 Questions

Valid CIS-HAM Test Answers Full-length Practice Certification Exams


The CIS-HAM certification exam consists of 60 multiple-choice questions, and candidates have 90 minutes to complete the exam. CIS-HAM exam is available online and can be taken from anywhere in the world. The passing score for the exam is 70%, and candidates who pass the exam receive a certificate that validates their expertise in hardware asset management on the ServiceNow platform.

 

NEW QUESTION # 61
When using the HAM application, what happens when you create a new transfer order line on a transfer order?

  • A. The asset(s) listed in the transfer order line are automatically transferred to the new stockroom
  • B. The asset(s) listed in the transfer order line are automatically readied for shipment
  • C. The transfer order line is automatically placed in a state of Ready for fulfilment
  • D. A transfer order line task is automatically created to validate enough stock exists
  • E. A transfer order line task is automatically created to move the transfer order line from one stage to another

Answer: E

Explanation:
According to the Hardware Asset Management documentation, a transfer order is a record that tracks the movement of assets from one stockroom to another.
A transfer order line is a record that specifies the quantity and type of assets to be transferred, as well as the source and destination stockrooms1.
When using the HAM application, what happens when you create a new transfer order line on a transfer order is that a transfer order line task is automatically created to move the transfer order line from one stage to another1.
A transfer order line task is a record that tracks the progress of the transfer order line through the following stages1:
Requested: The transfer order line is created and waiting for approval.
Approved: The transfer order line is approved and ready for fulfilment.
Fulfilled: The transfer order line is fulfilled and the assets are shipped from the source stockroom.
Received: The transfer order line is received and the assets are checked in at the destination stockroom.
Closed: The transfer order line is closed and the transfer is complete.
Therefore, the correct answer is option C, a transfer order line task is automatically created to move the transfer order line from one stage to another, as it describes what happens when you create a new transfer order line on a transfer order. Reference:
Hardware Asset Management documentation
What is Hardware Asset Management?


NEW QUESTION # 62
How often are the tabs in the Hardware Asset dashboard updated?

  • A. Every 15 minutes
  • B. Hourly
  • C. Daily based on scheduled job
  • D. In real time

Answer: D

Explanation:
The Hardware Asset dashboard is a collection of data visualizations that show key metrics on your hardware and consumable models and assets for the entire asset life cycle1.
The tabs in the Hardware Asset dashboard are updated in real time, meaning that they reflect the latest data from the Hardware Asset Management application2.
The tabs in the Hardware Asset dashboard are not based on scheduled jobs, hourly intervals, or
15-minute intervals, as these options would not provide the most accurate and up-to-date information on your hardware assets. References: 1: Hardware Asset dashboard - Product Documentation: San Diego - ServiceNow 2: Hardware Asset Management overview - ServiceNow - Now Support


NEW QUESTION # 63
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

  • A. Asset Inventory Audit
  • B. Hardware Model Normalization
  • C. Mobile My Assets
  • D. Hardware Asset Dashboard
  • E. Asset & Model Records
  • F. Mobile Asset Receiving
  • G. Stockrooms

Answer: B,D,F

Explanation:
According to the Hardware Asset Management page, the HAM application includes the following features: Hardware Asset Workspace, Hardware Normalization, Asset Lifecycle Automation, Return Merchandise Authorization, Asset Reservations, Asset Onboarding and Offboarding, Mobile Asset Receiving, Mobile My Locker, Asset Inventory Audit, and Hardware Asset Dashboard.
Among these features, Mobile Asset Receiving, Hardware Model Normalization, and Hardware Asset Dashboard are the ones that expand the baseline ITSM Asset Management, which only covers Asset & Model Records and Stockrooms.
Mobile Asset Receiving allows users to receive multiple assets against a purchase order using a mobile device, which simplifies the asset receiving process and reduces errors.
Hardware Model Normalization standardizes asset data by manufacturer name, model name, and model number, which improves data quality and accuracy in the CMDB.
Hardware Asset Dashboard provides a comprehensive view of hardware asset data, such as asset counts, costs, compliance, and lifecycle stages, which helps users make informed decisions and optimize asset performance. References:
Hardware Asset Management
What is Hardware Asset Management?
[Hardware Asset Management - ServiceNow Docs]


NEW QUESTION # 64
What are the five valid phases of the Now Create methodology?

  • A. Initiate, plan, execute, review, close
  • B. Review, prepare, create, validate, recap
  • C. Create, recap, execute, deliver, review
  • D. Initiate, plan, execute, deliver, close

Answer: D

Explanation:
According to the Now Create ebook, the Now Create methodology consists of five phases: initiate, plan, execute, deliver, and close. Each phase has a specific purpose, outcome, and set of tasks that guide the project team to successful delivery. The other options are not valid phases of the Now Create methodology.


NEW QUESTION # 65
What are the main purposes of transfer order line tasks? (Choose two.)

  • A. To move transfer order lines from one stage to another
  • B. To move transfer orders from one stage to another
  • C. To help track service levels and the time frame needed to complete a transfer order
  • D. To automate reordering of consumables as they are consumed by users
  • E. To help track the total number of assets moved from one stockroom to another

Answer: A,C

Explanation:
According to the ServiceNow Product Documentation on Transfer Orders1, transfer orders are records that define the movement of assets from one stockroom to another1. They can be used to replenish the stock of assets, fulfill asset requests, or relocate assets1.
According to the ServiceNow Product Documentation on Transfer Order Line Tasks2, transfer order line tasks are records that define the actions that need to be performed for each transfer order line2. A transfer order line is a record that defines the quantity and model of the assets that are being transferred1.
The main purposes of transfer order line tasks are2:
To help track service levels and the time frame needed to complete a transfer order: Transfer order line tasks have a due date and a state that indicate the progress and completion of the transfer order line. They also have a priority and an assignment group that determine the urgency and the responsibility of the transfer order line. These fields help users to monitor and manage the service levels and the time frame needed to complete a transfer order.
To move transfer order lines from one stage to another: Transfer order line tasks have a type that defines the action that needs to be performed for the transfer order line, such as pick, pack, ship, or receive. As transfer order line tasks are completed, the transfer order line moves from one stage to another, such as requested, in transit, or received. These stages reflect the status and location of the assets that are being transferred.
Reference:
1: ServiceNow Product Documentation: Transfer Orders
2: ServiceNow Product Documentation: Transfer Order Line Tasks


NEW QUESTION # 66
Any normalization that has occurred on a model can be reverted by using this feature.

  • A. Revert Normalization UI Action
  • B. Normalizations cannot be reverted
  • C. Undo Normalization Scheduled Job
  • D. Rollback Normalization Business Rule

Answer: A

Explanation:
Hardware normalization is a process that standardizes the data of hardware and consumable models by using the United Nations Standard Products and Services Code (UNSPSC) and a set of rules12.
Normalization can be performed manually or automatically on models in the model catalog12.
If a model has been normalized, it will have a check mark in the Normalized column in the model list1.
To revert the normalization of a model, you can use the Revert Normalization UI action, which is available on the model form13.
The Revert Normalization UI action will restore the original values of the model attributes that were changed by the normalization process13.
The Revert Normalization UI action will also clear the Normalized check mark and the Normalization Source field on the model form13. Reference: Work with hardware normalization - ServiceNow - Now Support, Hardware Asset Management builds onCore Asset Management - ServiceNow, Automation Simplifies Hardware Asset Management - ServiceNow Blog, Product Documentation | ServiceNow


NEW QUESTION # 67
An event runs each night to send reminders to contract administrators about contract expiration dates (e.g., so they can renew or renegotiate the contract). By default, when does the contract administrator receive these notifications? (Choose four.)

  • A. 1 week before
  • B. 10 days before
  • C. 30 days before
  • D. 90 days before
  • E. Day of expiration
  • F. 60 days before

Answer: C,D,E,F

Explanation:
Explanation
According to the ServiceNow Hardware Asset Management overview document1, the lease contract expiration flow sends notifications to the contract administrator before a lease contract expires and helps them act on the leased assets to return the asset or extend the contract.
According to the ServiceNow Elite blog post on contract management2, when the contract.expiration event runs on the Contract [ast.contract] table each night, an email message is sent to the person identified as the contract administrator at the following times:
90 days ahead of the contract expiration date
60 days ahead of the contract expiration date
30 days ahead of the contract expiration date
Day of expiration
Therefore, the correct answer is C, D, E, and F.
References:
1: Hardware Asset Management overview - ServiceNow - Now Support
2: Contract and renewal management - ServiceNow
3: Contract Management - ServiceNow Elite
4: Email notification condition for contract expiration - ServiceNow


NEW QUESTION # 68
Which of the following are valid contract states during a contract's lifecycle? (Choose four.)

  • A. Active
  • B. Extended
  • C. Draft
  • D. Renewed
  • E. Canceled
  • F. Renegotiated
  • G. Expired

Answer: A,C,E,G

Explanation:
Explanation
A contract is a record that defines the terms and conditions of an agreement between your organization and a vendor or a manufacturer12.
A contract has a state field that indicates the current status of the contract in its lifecycle12.
The valid contract states are12:
Draft: The contract is being created or edited and has not been finalized or approved yet.
Canceled: The contract has been canceled before it became active or expired.
Active: The contract is in effect and the terms and conditions are being fulfilled by both parties.
Expired: The contract has reached its end date and is no longer valid or enforceable.
Therefore, the correct answer is A. Draft, B. Canceled, E. Active, and G. Expired, as these are the valid contract states during a contract's lifecycle.
References: 1: Contract and renewal management - ServiceNow 2: Contract Management - Product Documentation: Tokyo - ServiceNow


NEW QUESTION # 69
What is the default state of a newly created asset?

  • A. In use
  • B. In stock
  • C. Consumed
  • D. On order

Answer: A


NEW QUESTION # 70
Since trustworthy data is key to good asset management practices, where would you look to determine the number of days until next Content Service download will occur?

  • A. Asset Hardware Model Normalization > Content Service Setup
  • B. Asset > Asset Audits > Asset Audits
  • C. Asset > Hardware Asset Dashboard
  • D. Asset > Overview
  • E. Asset > Administration

Answer: C


NEW QUESTION # 71
You may adjust a contract when it is in which of the following states? (Choose two.)

  • A. Active
  • B. Extended
  • C. Renewed
  • D. Canceled
  • E. Expired

Answer: A,E


NEW QUESTION # 72
Which are valid hardware model lifecycle phases?
Choose 3 answers

  • A. General Availability
  • B. Beta
  • C. Pre-release
  • D. End of Subscription
  • E. Upgrade
  • F. End of Life

Answer: A,C,F

Explanation:
According to the ServiceNow Hardware Asset Management documentation, hardware model lifecycle phases are the stages that a hardware model goes through from its introduction to the market to its retirement. The valid hardware model lifecycle phases are:
* Pre-release: The hardware model is not yet available for purchase, but it is planned to be released in the future.
* General Availability: The hardware model is available for purchase and supported by the manufacturer.
* End of Life: The hardware model is no longer available for purchase or supported by the manufacturer.
* Disposal: The hardware model is disposed of or recycled.


NEW QUESTION # 73
What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

  • A. New hardware assets found by audits
  • B. Hardware assets disposed (YTD)
  • C. Hardware asset disposal status
  • D. Consumable models up for End of Life

Answer: B,C

Explanation:
The End of Life tab of the Hardware Asset dashboard shows key metrics on the hardware assets that have reached or are nearing the end of their life cycle12.
The tab includes the following reports1:
Hardware asset disposal status: This report shows the number of hardware assets that are in different stages of disposal, such as pending, in progress, or completed1.
Hardware assets disposed (YTD): This report shows the number of hardware assets that have been disposed in the current year, grouped by month1.
Hardware assets up for end of life: This report shows the number of hardware assets that are due for end of life in the next 12 months, grouped by month1.
Hardware assets up for end of support: This report shows the number of hardware assets that are due for end of support in the next 12 months, grouped by month1.
Therefore, the correct answer is A. Hardware asset disposal status and C. Hardware assets disposed (YTD), as these are the only two reports that are shown on the End of Life tab of the Hardware Asset dashboard.


NEW QUESTION # 74
Classes are represented as tables in the ServiceNow database. Which is the base asset class?

  • A. cmdb_hardware
  • B. alm_asset
  • C. alm_hardware
  • D. cmdb_asset

Answer: B

Explanation:
Classes are represented as tables in the ServiceNow database that define the attributes and relationships of a specific type of record1 The base asset class is the alm_asset table, which contains the common fields and properties for all types of assets, such as hardware, software, consumable, etc.2 The alm_asset table is extended by other asset classes, such as alm_hardware, alm_software, alm_consumable, etc., which add more specific fields and properties for each asset type2 The cmdb_asset table is not a class, but a view that joins the alm_asset table and the cmdb_ci table, which is the base configuration item (CI) class3 The cmdb_hardware table is a CI class, not an asset class, that contains the common fields and properties for all types of hardware CIs, such as computers, devices, network equipment, etc.4


NEW QUESTION # 75
When does an asset's lifecycle begin?

  • A. When an asset request is fulfilled
  • B. When the asset is procured
  • C. Upon the asset deployment
  • D. Upon the asset's request

Answer: D

Explanation:
According to the ServiceNow Hardware Asset Management documentation, the asset lifecycle defines and describes the series of stages involved in managing an asset throughout its useful life. The first stage of the asset lifecycle is the request stage, where stakeholders get together, discuss their objectives, and determine which assets are needed and why. The culmination of this stage is a formal request for an asset. The asset lifecycle begins when the asset is requested, not when it is procured, deployed, or fulfilled. Reference:
ServiceNow Hardware Asset Management: Hardware Asset Management overview ServiceNow Hardware Asset Management: What is the IT Asset Lifecycle?


NEW QUESTION # 76
Under which condition does the Now Platform NOT create an asset automatically?

  • A. Model characterization
  • B. Enforced CI verification
  • C. Configuration normalization
  • D. Data justification
  • E. Data synching

Answer: D

Explanation:
Explanation
According to the ServiceNow Hardware Asset Management documentation, the Now Platform can create an asset automatically under the following conditions1:
Configuration normalization: When a configuration item (CI) is normalized, the platform creates a corresponding asset if it does not exist.
Enforced CI verification: When an asset is verified, the platform creates a corresponding CI if it does not exist.
Data synching: When an asset or a CI is updated, the platform synchronizes the data between the two records.
Model characterization: When a model is characterized, the platform creates an asset for each CI that belongs to that model.
Data justification is not a condition that triggers automatic asset creation. Data justification is a process of validating and correcting the data quality of assets and CIs2. References:
ServiceNow Hardware Asset Management: Asset and CI management
ServiceNow Hardware Asset Management: Data justification


NEW QUESTION # 77
What is the process of restructuring data to maintain consistency?

  • A. Discovery
  • B. Normalization
  • C. Integration
  • D. Service Mapping

Answer: B

Explanation:
Normalization is the process of restructuring data to maintain consistency, accuracy, and completeness across different sources and systems. Normalization helps to eliminate data duplication, conflicts, and errors, and to ensure that the data conforms to predefined standards and rules. Normalization is especially important for hardware asset management, as it enables users to have a clear and unified view of their hardware models, manufacturers, product names, device types, and other attributes. ServiceNow Hardware Asset Management provides a feature called Hardware Model Normalization, which allows users to normalize the details of their hardware and consumable models using predefined or custom rules, data sources, and schedules. Hardware Model Normalization can be accessed from the Hardware Asset Management application menu in the ServiceNow platform1. Reference: Hardware Asset Management - ServiceNow, Hardware Asset Management - Product Documentation: Tokyo - ServiceNow, Hardware Asset Management Implement - Customer Success - ServiceNow, Work with hardware normalization - ServiceNow - Now Support, Getting Started with ServiceNow Hardware Asset Management


NEW QUESTION # 78
What are model records?

  • A. Models are anything capable of being owned or controlled to produce economic value
  • B. Models are specific versions or various configurations of an asset
  • C. Models are any computer, device, software or service in the CMDB
  • D. Models directly associate configuration item (CI) classes with asset classes

Answer: B

Explanation:
Explanation
Model records are used to define the common attributes and characteristics of hardware assets, such as manufacturer, model number, device type, category, cost, etc.1 Model records help to standardize the hardware assets and simplify the asset management process by grouping assets with similar properties1 Model records are created and managed from the Product Catalog module under the Hardware Asset Management application2 Model records are not the same as configuration items (CIs), which are any computer, device, software, or service in the Configuration Management Database (CMDB)3 Model records do not directly associate CI classes with asset classes, although they can be linked to CI classes through the Class field4 Model records are not anything capable of being owned or controlled to produce economic value, which is a general definition of an asset References: 1: Model records - ServiceNow 2: Product Catalog - ServiceNow 3: Configuration Management Database - ServiceNow 4: Create a model record - ServiceNow : [Asset Management - ServiceNow]


NEW QUESTION # 79
What is the focus of asset management?

  • A. Building of the organization's property
  • B. Financial tracking of an organization's property
  • C. Building the elements that create the organization's network
  • D. Financial tracking of the organization's network

Answer: B

Explanation:
According to the ServiceNow Hardware Asset Management documentation, asset management is the practice of managing the lifecycle and optimization of physical assets to meet the needs and goals of an organization. Asset management involves the balancing of costs, opportunities and risks against the desired performance of assets to achieve an organization's objectives. The other options are not the focus of asset management.


NEW QUESTION # 80
Which catalogs support the request and procurement process? (Choose three.)

  • A. Service Catalog
  • B. Procurement Catalog
  • C. Asset Catalog
  • D. Vendor Catalog
  • E. Product Catalog

Answer: A,B,E

Explanation:
Explanation
The Product Catalog contains the list of hardware products that are available for purchase from vendors or internal sources1. It helps to standardize the hardware assets and reduce costs by consolidating purchases1.
The Service Catalog provides a user-friendly interface for requesting hardware assets and services from the IT department2. It helps to automate the fulfillment process and track the status of requests2.
The Procurement Catalog contains the list of hardware products that are currently on order or have been received from vendors3. It helps to manage the procurement process and track the delivery and receipt of assets3.
The Vendor Catalog and the Asset Catalog are not directly involved in the request and procurement process, although they provide useful information for asset management. The Vendor Catalog contains the list of vendors that supply hardware products4. The Asset Catalog contains the list of hardware assets that are owned by the organization.
References: 1: Product Catalog - ServiceNow 2: Service Catalog - ServiceNow 3: Procurement Catalog - ServiceNow 4: Vendor Catalog - ServiceNow : [Asset Catalog - ServiceNow]


NEW QUESTION # 81
Which is NOT a component of a hardware asset's lifecycle?

  • A. Receive
  • B. Dispose
  • C. Procure
  • D. Request
  • E. Consume

Answer: E

Explanation:
According to the ServiceNow Hardware Asset Management documents, a hardware asset's lifecycle consists of the following stages: Procure, Receive, Deploy, Maintain, and Dispose1. These stages correspond to the options A, D, and E in the question. The option B, Request, is also a valid stage in the hardware asset management process, as it involves identifying the hardware needs and initiating the procurement process2. However, the option C, Consume, is not a component of a hardware asset's lifecycle, as it is not mentioned in the ServiceNow documents. Consume is more relevant to software assets, which are used or consumed by end-users or applications3. Therefore, the correct answer is C. Consume. Reference:
ServiceNow Hardware Asset Management landing page
ServiceNow Hardware Asset Management overview
ServiceNow Software Asset Management overview


NEW QUESTION # 82
Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?

  • A. Model number
  • B. Display name
  • C. Model category
  • D. Asset tracking unit
  • E. Asset tag

Answer: A

Explanation:
Explanation
Hardware model normalization is a feature that enables users to normalize the details, such as manufacturer, product, model, and device type, of their hardware and consumable models1.
Hardware model normalization uses the data from the Hardware Model Normalization Content Service, which is a cloud-based service that provides standardized information for thousands of hardware models1.
The key attribute in the model record that hardware model normalization uses to normalize inconsistent manufacturers and product names is the model number12.
The model number is a unique identifier for a specific product or model that is assigned by the manufacturer12. It is based on the United Nations Standard Products and Services Code (UNSPSC), which is a global classification system for products and services23.
Hardware model normalization compares the model number of the model record with the model number of the Hardware Model Normalization Content Service record and updates the model record with the normalized information, such as display name, manufacturer, product, and device type12.
The other options are not the key attribute that hardware model normalization uses to normalize inconsistent manufacturers and product names. The asset tag, the display name, the model category, and the asset tracking unit are either not unique or not based on the UNSPSC.
References:
1: Hardware Model Normalization - Product Documentation: Tokyo - ServiceNow
2: Hardware Asset Management overview - ServiceNow - Now Support
3: Product Documentation | ServiceNow
4: Automation Simplifies Hardware Asset Management - ServiceNow Blog


NEW QUESTION # 83
For a model to be fully normalized, what must be added to the model record?

  • A. Model number
  • B. Version
  • C. Manufacturer
  • D. Owner

Answer: A

Explanation:
Explanation
To fully normalize a model, you need to add the model number to the model record, which is a unique identifier for the model based on the United Nations Standard Product and Services Code (UNSPSC). The model number helps to standardize the display name and remove duplicates in the model catalog and the CMDB. The other fields, such as version, owner, and manufacturer, are optional or can be derived from the model number. References:
Hardware Model Normalization, which explains how to normalize the details of the hardware and consumable models using the Hardware Model Normalization Content Service.
Hardware Asset Management overview, which describes the functionalities of the Hardware Asset Management application, including the model normalization feature.
[Hardware Asset Management - Customer Success], which provides a success map that outlines the processes and best practices for implementing, running, and optimizing the Hardware Asset Management applications, based on the Capability Blueprint framework.


NEW QUESTION # 84
Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)

  • A. Create a single asset via barcode scan
  • B. Create multiple assets listed on a contract PDF scan
  • C. Receive one or multiple assets from a purchase order
  • D. Create a single asset via Name search

Answer: A,C

Explanation:
The ServiceNow Agent mobile app allows the user to scan and create assets in ServiceNow in various scenarios123.
One scenario is to create a single asset via barcode scan. The user can scan the barcode or QR code of an asset and fill in the required fields to create an asset record in ServiceNow1.
Another scenario is to receive one or multiple assets from a purchase order. The user can scan the barcode or QR code of a purchase order and view the list of assets to be received. The user can then scan the assets and confirm the receipt in ServiceNow1.
The other scenarios, such as creating multiple assets listed on a contract PDF scan or creating a single asset via Name search, are not supported by the ServiceNow Agent mobile app123. Reference:
ServiceNow Agent app - Product Documentation: San Diego - Now Support Portal Hardware Asset Inventory Management - ServiceNow Automation Simplifies Hardware Asset Management - ServiceNow Blog


NEW QUESTION # 85
What plugin offers consistent, good, clean data for the company names of vendors or manufactures?

  • A. Service Catalog Scoped API (com.glideapp.servicecatalog.scoped.api)
  • B. Outbound Tracking (com.glide.outbound_tracking)
  • C. Normalization Data Services Client (com.glide.data_services_canonicalization.client)
  • D. Hardware Model Normalization (com.sn_hwnorm)

Answer: C

Explanation:
The Normalization Data Services Client plugin enables you to use the Normalization Data Services (NDS) to provide consistent, good, clean data for the company names of vendors or manufacturers12.
The NDS is a cloud-based service that provides a comprehensive and up-to-date list of canonical company names for vendors and manufacturers, as well as other data such as product categories, models, and versions12.
The NDS helps you to avoid data duplication, inconsistency, and inaccuracy in your CMDB and asset management processes12.
The NDS integrates with the Hardware Model Normalization plugin, which standardizes the details of your hardware models by comparing them with the data from the Hardware Model Normalization Content Service13.
Therefore, the correct answer is D. Normalization Data Services Client (com.glide.data_services_canonicalization.client), as this is the plugin that offers consistent, good, clean data for the company names of vendors or manufacturers.


NEW QUESTION # 86
......


ServiceNow CIS-HAM certification exam is suitable for IT professionals who are responsible for managing hardware assets using the ServiceNow platform, including IT asset managers, IT procurement specialists, IT operations managers, and IT service desk managers. CIS-HAM exam is designed to test the candidate's familiarity with the ServiceNow platform and their ability to configure and customize it to meet the specific requirements of their organization. It is recommended that candidates have a minimum of six months of experience with the ServiceNow platform before taking the exam.


The CIS-HAM certification exam is designed to test the knowledge and skills of professionals in implementing and managing ServiceNow HAM solutions. CIS-HAM exam covers topics such as HAM data model and schema, discovery and inventory management, software asset management, and contract management. Candidates are expected to have a solid understanding of HAM best practices and be able to implement them in a ServiceNow environment.

 

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CIS-HAM Certification Sample Questions certification Exam: https://drive.google.com/open?id=1YdW3zbnWd39z-H_BYD-T6cpXoSuroT_y