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Why Sit for MB-210?
The Microsoft MB-210 mainly tests your ability to keep your sales team at peak productivity. Your role is to configure and expand the key functionality of contacts, accounts, leads, and opportunities. You're as well to support entities by ensuring that the sales processes of the company are mapped to the right place. Among other things, you'll be identifying opportunities that apply the usage of Power Apps in developing unified experiences across all devices. This exam is related to the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification. To earn it, one must pass MB-210 after MB-200 test.
Skills Outline
There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:
The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.
The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.
The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
Microsoft MB-210 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Customer Relationships | - Activity management
|
| Topic 2: Sales Insights and Reporting | - Analytics and dashboards
|
| Topic 3: Configure Dynamics 365 Sales | - Manage core configuration
|
| Topic 4: Manage Leads and Opportunities | - Lead management
|
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