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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.
Which attribute of Sales Territories should the consultant consider when developing the new territory model?

A) All Account assignment rules should be run when the model state is set to Planning.
B) The system administrator profile is required to run territory planning reports.
C) A model must be activated in order to view reassigned accounts.

2. Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.
Which report should the consultant create to meet the requirement?

A) Closed Won Opportunities with Activities
B) Closed Won Opportunities by the sales team
C) Closed Won Opportunities by Account

3. Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend to meet this requirement?

A) Lightning Console for Sales
B) Salesforce Inbox
C) Einstein Activity Capture

4. Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management.
How is the converted currency amount calculation on opportunities determined?

A) The close date only when the opportunity stage is closed
B) The date the opportunity stage is closed regardless of the close date
C) The close date regardless of the opportunity stage

5. The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks.
The sales team needs to create
and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?

A) Smart Actions
B) Einstein Activity Capture
C) Lightning Mobile Component

Solutions: