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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is the preferred aid to help you structure discovery meetings with customers?

A) IT cost analysis
B) An article with a checklist showing advantages of your product vs. competitors
C) Strategic questions Asking Framework
D) Business case for the last two proposals

2. What relieves a customer's pain points and directly enables business results?

A) Industry best practice Business Model Canvas
B) Analysis of a customer's value chain
C) Cisco Validated Designs
D) An IT solution aligned to customer needs

3. What is the reason for identifying business case dependencies?

A) They are most likely to help you propose and defend solutions with larger customer investments
B) Customer business executives expect Cisco to minimize the actions their teams are required to execute
C) To communicate decisions or actions which must be satisfied in order for the business case to be fulfilled
D) To improve alignment between the customer IT organization and business units

4. What is the recommended way to treat a current customer capability weakness?

A) Highlight this in the next executive briefing, to get credit for finding out gaps
B) Document this in a way so the IT executive avoids criticism
C) Use objective data to describe this gap, in a Business Capability Assessment
D) Expand scope, urgently staffing a deep dive so the customer can most quickly fix the weakness

5. A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?

A) Target state capabilities
B) Best practice metrics and industry benchmarks
C) The company's current value chain
D) A prioritized list of current pain points

Solutions: