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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer and Market Analysis | - Understanding the Customer - Market and Competitive Landscape
|
| Topic 2: Understanding HP and its Products | - HP Imaging and Printing Supplies Overview - Why HP |
| Topic 3: Sales Strategies and Benefits | - Product Knowledge and Value Proposition - Driving Sales - Why HP Supplies - Consequences of Fake Supplies |
HP Selling HP Imaging and Printing Supplies Sample Questions:
Question 1
What is an advantage of the HP Supplies Big Deal Program?
A. It provides special use of the Planet Partner Program.
B. It provides exclusive access to HP Dual Packs.
C. It provides access to the HP Supplies Big Deal Program Calculator.
D. It provides access to original HP Supplies at a discount.
Question 2
Where would you find details of the storage conditions for an HP LaserJet Cartridge?
A. They are listed at www.hp.com/storageconditions.
B. They are printed on the cartridge.
C. They are in the printer manual
D. They are written on the print cartridge box
Question 3
Why are HP supplies important to the reseller?
A. Because the customer will only choose original supplies
B. Because the customer purchasing period can be up to 10 years for just one printer
C. Because of the partner discount process
D. Because you can have the highest margin with HP originals
Question 4
Which laser-supplies product offers the highest number of printable pages?
A. EU cartridge packs
B. XD cartridge packs
C. E cartridge packs
D. A cartridge packs
Question 5
Which feature is included in a Laser printing system?
A. Adaptive lighting
B. Tri-color cartridge
C. Charging roller
D. Print head
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: C |
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