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IBM M2050-246 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales & Competitive Positioning | 15% | - Customer benefits and ROI - Competitive differentiation - Use cases and scenarios |
| Topic 2: IBM Smarter Commerce Overview | 20% | - Business challenges and solutions - Concept and value proposition |
| Topic 3: IBM Products & Technologies | 25% | - WebSphere Commerce - Sterling suite solutions - Unica, Coremetrics, SPSS, Cognos integration |
| Topic 4: Smarter Commerce Solution Areas | 40% | - Buy offerings and order management - Fulfill offerings and supply chain visibility - Sell offerings and cross-channel commerce - Market offerings and capabilities - Service offerings and customer support |
IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
Which of the following is NOT a benefit delivered in the context of the Case Management Solution of the 'Service' Offerings?
- A. Deliver case workers the solution in a fraction of time of other approaches
- B. Integrated analytics help organizations understand the impact of case loads.
- C. A case worker has all the information needed to improve case outcomes and optimize decisions
- D. A case worker can skip the customer feedback and get directly to focus on the problem at-hand
Correct Answer: D 🗳️
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Which of the following is NOT a key capability delivered by cross-channel order management?
- A. Inventory visibility.
- B. Service scheduling.
- C. Trade fund management.
- D. Complex fulfillment.
Correct Answer: C 🗳️
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Of the choices below, which is one of the top reasons companies fail to do cross-channel, interactive, marketing with their customers?
- A. Uncertain ROI.
- B. They feel interactive marketing is not appropriate for their business.
- C. Cost is too high.
- D. Existing systems and data are too disparate.
Correct Answer: D 🗳️
Explanation: Only visible for UpdateDumps members. You can sign-up / login (it's free).
In order to effectively implement ___________ you must be able to aggregate line items from individual orders to send to suppliers and then separate them out again for customer fulfillment.
- A. cross-channel order management
- B. social marketing
- C. store operations
- D. supply chain visibility
Correct Answer: D 🗳️
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Which of the following complete the sentence; Smarter Commerce Offerings
- A. may not be deployed in conjunction with existing ERP systems
- B. must be deployed in a prescribed order, based on technical requirements
- C. must be deployed in conjunction with each other for maximum benefit
- D. can be deployed together, or independently, based on business need
Correct Answer: D 🗳️
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