NAV 2009 Service Management : MB7-848 Exam

"NAV 2009 Service Management ", also known as MB7-848 exam, is a Microsoft Certification. With the complete collection of questions and answers, UpdateDumps has assembled to take you through 50 Q&As to your MB7-848 Exam preparation. In the MB7-848 exam resources, you will cover every field and category in Microsoft Business Solutions Certification helping to ready you for your successful Microsoft Certification.

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Microsoft MB7-848 Exam Syllabus Topics:

SectionObjectives
Service Management Setup- Service order and contract setup
  • 1. Service item setup and configuration
    • 2. Service contract initialization
      Service Items and Resources- Service item management
      • 1. Resource allocation and usage
        • 2. Service item tracking and history
          Service Planning and Execution- Scheduling and dispatch
          • 1. Resource scheduling and planning
            • 2. Work order assignment
              Service Orders- Service order processing
              • 1. Creating and managing service orders
                • 2. Service order posting and completion
                  Service Contracts- Contract management
                  • 1. Contract pricing and billing
                    • 2. Renewals and adjustments
                      Reporting and Posting- Service reporting
                      • 1. Posting service orders
                        • 2. Service performance reporting

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