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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Supplies Differentiation | - Original HP ink and toner advantages
|
| Topic 2: HP Imaging and Printing Portfolio Overview | - HP printer and MFP product categories
|
| Topic 3: Selling HP Printing Solutions | - Customer needs analysis
|
| Topic 4: Channel and Sales Strategy | - Partner and reseller ecosystem
|
HP Selling HP Imaging and Printing Supplies Sample Questions:
1. Which feature is included in a Laser printing system?
A) Adaptive lighting
B) Tri-color cartridge
C) Charging roller
D) Print head
2. What is the hardest working part of an HP Inkjet printer?
A) Paper output tray
B) Media
C) Ink
D) Print head
3. If a customer buys a "Recycled Cartridge" what type of cartridge do they have?
A) A 100% new cartridge designed for recycling and renewal
B) A cartridge that can be refilled or remanufactured, but has no standard naming convention
C) A cartridge that can be refilled, remanufactured, or cloned, but has no standard naming convention
D) A clone cartridge, made from recycled toner or ink
4. In which type of hardware is the majority of the current total supplies sell-out used?
A) Devices that are older than the current line-up
B) The most current MFPs from this year's line-up
C) The most current workgroup printers from this year's line-up
D) The most current retail HP inkjet devices from this year's line-up
5. In which circumstance is it appropriate to use HP LaserJet C cartridges?
A) For old printers where the cost per page is too low
B) In Win Back and CLPPU deals
C) For new printers with limited availability of the X or DX
D) Whenever possible as they are designed to replace all X and M cartridges
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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