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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Competitive Positioning | 15% | - HP value differentiation
|
| Topic 2: HP Printing Technologies | 25% | - Core printing technologies
|
| Topic 3: Customer Needs and Sales Scenarios | 15% | - Solution-based selling
|
| Topic 4: Print Security | 10% | - Device and document security
|
| Topic 5: Managed Print Services and Solutions | 15% | - Enterprise print management
|
| Topic 6: HP Printing Portfolio Overview | 20% | - Printer categories and segmentation
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. A large Insurance company needs to address their security compliance requirements and proactively identify security gaps in their fleet of printers. The chief technology officer said the company needs recommendations on how they can reduce their risk and improve compliance. Which HP service meets these requirements and offers a hands-on demonstration of how the company can check up to 30 covered security controls?
A) HP JetAdvantage Security Manager
B) HP Print Security Advisory & Retainer Service
C) HP Baseline Security Assessment
D) HPWebJetadmin
2. HP JetAdvantage is a cloud-based print analytics platform that trees up time and maximizes resources. Which additional business (unction does it provide?
A) It monitors deterioration of printers and proactivety schedules maintenance visits.
B) It encourages customers to trade in their non-supported and non-HP devices for more cost-effective HP devices.
C) It helps customers understand the risk of overspending when the cost per page increases by a targeted percentage.
D) It enables customers to track pages and costs by user, application, location, color, and duplex.
3. Your customer is interested in HP Care Pack services for their printers that are out of warranty. What should you tell your customer?
A) Care Pack services can only be purchased for printers that pass inspection by HP security advisors.
B) Post-Warranty Care Pack services are available in one- and two-year increments.
C) Customers with existing Managed Print Service (MPS) contracts can add Care Packs in a co-management approach.
D) Care Pack services must be purchased during the life of the warranty on the product.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B |
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