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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Compliance | - Print security solutions
|
| Printing Technologies | - Core printing technologies
|
| HP Imaging and Printing Portfolio Overview | - HP printer and multifunction product lines
|
| Environmental Sustainability | - Sustainable printing initiatives
|
| Basic Troubleshooting | - Common printing issues
|
| Workflow and Productivity Solutions | - Business productivity features
|
| Customer Needs Assessment and Solution Positioning | - Identifying customer printing requirements
|
| HP Care Pack and Support Services | - Service offerings
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. Which print job is typical for a vertical business?
A) proof prints
B) business cards
C) brochures
D) letterheads
2. How can HP Color LaserJets and HP Color LaserJet MFPs add value for your customers?
A) by storing pages online
B) by enabling in-house printing of marketing collateral
C) by using recycled paper
D) by having unlimited finishing options
3. At what percentage does the use of color in printed communication increase readership?
A) 75%
B) 50%
C) 100%
D) 25%
4. Why did HP develop chemically grown toner with microscopic, spherical particles?
A) to get a wider range of colors if using special printing paper
B) to decrease the production costs of toner
C) to fuse toner much faster and achieve a higher printing speed
D) to allow toner particles to be placed very precisely on the page for high quality images
5. Which tools are available for select HP Partners to find IPG strategy information and detailed marketing and sales materials for HP imaging and printing products? (Select two.)
A) the HP Partner Forum
B) the HP Printing Sales Guide
C) the HP IPG Academy
D) HP sales representatives
E) the HP IPG electronic Instant Reference Guide
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B,E |
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